Shipping & Information
Delivery is FREE within Australia for orders over $150
For orders under $150 delivery is charged according to package weight and size.
It is expected that your goods will arrive between 2-7 business days.
Courier services may be used for bulky items
All international orders are shipped via Australia Post Air Mail and expected delivery is 3-14 business days depending on which country you are in.
For international orders please contact us via email for shipping prices and delivery times to your destination before checkout.
The Natural Newborn continuously strives to reduce the amount of waste going to landfill by reusing packaging material when sending parcels to our customers, wherever possible.
In cases where we can't use recycled packaging we will post in recyclable postage bags.
We would like to encourage you to also reuse or recycle any packaging that we send to you.
Gift wrapping is free. Your items, where possible, will be wrapped in brown paper packaging and tied up with string. A personalised gift card can also be included. Please include your gift card message in the notes box when ordering and we will handwrite it in the gift card for that personal touch.
Payment and Ordering Options
The easiest and most efficient way to order is via our secure online shopping cart.
We offer the following payment options:
- Secure online credit card (Visa and Mastercard)
- Direct Deposit
Credit Card - We use Shopify or PayPal to process credit card (Visa and Mastercard) purchases. If using PayPal, choose PayPal and you will be directed to the secure PayPal payment page where your payment can be processed by simply choosing to pay by credit card and filling in your credit card details. Your transaction will be completed within PayPal's secure environment. The Natural Newborn does not store or have access to your personal credit card details.
Direct Deposit - When paying by direct deposit products won't be dispatched until the full amount of money has been placed in our account. For orders made by direct deposit the order will be held for 7 days and if payment hasn't been received the order will be cancelled and the products will be returned to stock. Please use your order number as a reference when making payment.
All prices are in Australian dollars (AUD). Pricing may be changed at our discretion and without notice.
All international orders must be paid for via PayPal once postage costs and options have been discussed. We will email you an invoice via PayPal.
Sold Out Products
Our website is updated daily, however, if an item you selected is "out of stock" we will send you an email with an estimated delivery date or will contact you to discuss an alternative product.